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GYM MEMBERSHIP TERMS AND CONDITIONS

1. Membership Access & Eligibility
Members must be medically fit to exercise. Members are requested to undergo a medical check-up before commencing workouts at Plej Fitness.​
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2. Gym Facilities & Timings

  • Regular Timings: Monday to Saturday: 5:30 AM to 11:00 PM; Sunday: 7:00 AM to 9:00 PM

  • Holiday Timings: 7:00 AM to 9:00 PM (refer to notice board for holiday list)

  • Maintenance Day: Gym will be closed from 10:00 AM to 6:00 PM on the 2nd Saturday of each month. Members are advised to plan workouts between 5:30 AM–10:00 AM and 6:00 PM–11:00 PM on maintenance days.​

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3. Dress Code & Facility Usage

  • Appropriate gym attire is mandatory, including separate sports shoes for gym use and a personal towel/napkin.

  • Members must not leave belongings unattended; Plej Fitness management is not responsible for any loss or damage.

  • Members are responsible for maintaining equipment and returning weights to their designated places after use.​

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4. Membership Packages & Upgrades

  • Memberships can be upgraded from short-term to long-term packages within 15 days of purchase (within the same product line only).

  • Example: Upgrading from 1-month to 3-month or 12-month membership by paying the price difference is allowed.

  • Downgrading is not permitted.

  • No extension will be available if the membership has not been used. Membership validity is from Start Date to End Date on a fixed basis.​

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5. Membership Freezing

  • Freezing is applicable only to membership packages that include a freezing option.

  • To freeze your membership, email info@plejfitness.com with your full name, contact number, and club location. Verbal requests will not be accepted.​

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6. Transfer Policy (Annual Gym Membership Only)

  • Membership can be transferred to a friend or family member who does not currently or previously hold a membership at Plej Fitness.

  • A membership transfer fee of ₹2,000 + 18% GST is applicable (contact the front desk for details).

  • Membership cannot be transferred to other Plej Fitness club locations.

  • Membership can be transferred only once.​

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7. Reciprocity (Multi-Club Access)

  • Annual Gym members can utilize any Plej Fitness club for up to 5 days per month.

  • Usage beyond 5 days will incur a per-use fee at the particular club.​

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8. Additional Services

  • Personal Training and Nutrition Consultation services are available at additional charges.

  • Freelance Personal Trainers (FPT) operating within the facility are subject to additional charges and must comply with all Plej Fitness policies.​

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9. Refund Policy

  • No refunds will be issued for memberships under any circumstances.

  • Non-usage of gym facilities does not warrant early termination or refund of any kind.

  • Membership fees remain non-refundable regardless of membership usage.​

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10. Rights Reserved

  • Plej Fitness reserves the right to deny or revoke membership access.

  • Plej Fitness reserves the right to modify these Terms and Conditions without prior notice.​

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11. Contact & Feedback
For inquiries, email: info@plejfitness.com​

PERSONAL TRAINING TERMS AND CONDITIONS

. Membership Requirement

  • Gym Membership is mandatory to access personal training sessions. All clients must maintain an active Plej Fitness gym membership throughout the training program.​

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2. Medical Fitness

  • Clients must be medically fit to engage in personal training. Clients are advised to obtain medical clearance before commencing training sessions.​

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3. Session Structure & Scheduling

  • Personal Training sessions are scheduled for one hour.

  • Appointments will be scheduled directly through the assigned Personal Trainer and will occur at mutually agreed times.

  • Contact information for the Personal Trainer will be exchanged, with preferred communication methods indicated.​

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4. Attendance & Punctuality

  • Clients are expected to arrive punctually for appointments, dressed and prepared for training.

  • Late arrival will result in the session ending at the originally scheduled time. No additional session time will be provided.

  • Dress code: Appropriate gym attire is mandatory.​

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5. Cancellation Policy

  • Appointments must be cancelled directly with the Personal Trainer at least 24 hours in advance to avoid full session charges.

  • Failure to provide 24 hours' notice will result in full session charges being applied.​

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6. No-Show Policy

  • Failure to attend a scheduled session without prior cancellation (24 hours prior) will result in full session charges being applied.

  • This applies even if the client does not use the session.​

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7. Personal Trainer Accountability

  • If the Personal Trainer fails to contact the client within 24 hours of a scheduled session or does not appear for a scheduled session, one additional session will be scheduled at no cost to the client.

  • This makeup session is a gesture of goodwill and does not establish a precedent for future sessions.​

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8. PT Package Validity & Renewal

  • The Personal Training package will expire upon completion of all sessions or on the package expiry date, whichever comes first.

  • A renewal is required to continue training. Expired packages do not carry forward.

  • No extension will be provided for unused sessions if the package has expired.​

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9. Personal Trainer Changes

  • In the event of a Personal Trainer's resignation or termination from Plej Fitness, the client will be assigned a new Personal Trainer of equivalent skill level.

  • Personal training sessions will continue uninterrupted during this transition. The Personal Training Fee remains non-refundable.​

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10. Fee Structure & Payment

  • All Personal Training Fees are clearly stated at the time of package purchase.

  • Payment is due as per the agreed payment schedule.

  • Nutrition Consultation services (if opted) will incur additional charges.​

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11. Non-Refundable Fees

  • The Personal Training Fee is non-refundable under any circumstances.

  • This includes cases of client absence, illness, travel, or any other reason for non-participation.​

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12. Rights Reserved

  • Plej Fitness reserves the right of admission to facilities and services.

  • Plej Fitness reserves the right to modify these Terms and Conditions without prior notice.​

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13. Additional Information

For more details, visit: www.plejfitness.com/termsandconditions and www.plejfitness.com/privacy-page
For feedback, email: info@plejfitness.com​

TERMS & CONDITIONS FOR FREELANCE PERSONAL TRAINERS (FLPT)

1. Membership Requirements

  • Every client being trained by a Freelance Personal Trainer (FLPT) must have a valid and active Plej Fitness membership.

  • The Freelance Personal Trainer must also hold a valid and active Plej Fitness membership.

  • Failure to maintain active membership will result in immediate termination of FLPT privileges without refund.​
     

2. Medical Fitness & Safety

  • The FLPT must ensure all clients are medically fit to exercise and must obtain medical clearance from clients where necessary.

  • The FLPT is solely responsible for the safety, supervision, and conduct of their clients during training sessions.

  • Plej Fitness is not liable for any injury, accident, or health issue that may occur during FLPT sessions.​
     

3. Fee Payment & Non-Refundable Policy

  • Freelancer fees must be paid at the front desk for each client trained. (For further details, inquire at the front desk.)

  • All fees paid are strictly non-refundable and non-transferable.

  • No extension will be provided, irrespective of whether sessions are completed or not.​
     

4. Conduct & Professional Behavior

  • The FLPT must follow all rules, regulations, and safety policies of Plej Fitness.

  • Professional conduct, appropriate language, and respectful behavior must be maintained at all times.

  • Any violation of conduct guidelines will result in immediate termination of FLPT access without refund.​
     

5. Client Restrictions

  • Approaching, soliciting, or attempting to convert in-house Personal Training clients is strictly prohibited.

  • Training, correcting, or guiding in-house personal training clients is not allowed.

  • Giving suggestions, feedback, or fitness/nutrition advice to in-house clients is not permitted.

  • Violation of these restrictions will result in immediate termination without refund.​
     

6. Marketing & Promotion Restrictions

  • Marketing, promotion, or distribution of personal business cards, flyers, or online solicitation within the club premises is prohibited.

  • FLPTs must not use Plej Fitness facilities for personal business promotion.​
     

7. Dress Code & Facility Usage

  • Sportswear is compulsory for both FLPT and their clients during all training sessions.

  • Training barefoot or roaming barefoot on the gym floor is strictly prohibited.

  • Outside/street shoes are not allowed inside the workout area.

  • Towels must be carried and used during workouts to maintain hygiene.​
     

8. Equipment Care & Responsibility

  • Gym equipment must be used with utmost care and responsibility.

  • Re-racking of weights after every use is mandatory.

  • Any damage to property or equipment caused by the FLPT or their client will be fully borne by the FLPT.

  • FLPTs are responsible for ensuring their clients adhere to equipment usage guidelines.​
     

9. Facility Use Rules

  • Locker and shower facilities are for temporary personal use only.

  • Noise disturbance, misuse of facilities, or any inappropriate activity will not be tolerated.

  • FLPTs and their clients must respect other members and maintain a professional gym environment.​
     

10. Termination & Suspension

  • Unsafe practices, negligence, or misconduct will result in immediate termination of FLPT access.

  • Plej Fitness reserves the right to revoke or suspend FLPT access at any time without refund in case of violation of these terms.

  • Violations include but are not limited to: unprofessional conduct, client poaching, unauthorized marketing, equipment damage, or safety breaches.​
     

11. Rights Reserved

  • Plej Fitness reserves the right to modify these Terms & Conditions without prior notice.

  • All decisions regarding termination or suspension are final and binding.

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